Privacy Policy

At Atmosphere, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you explore our collections, place an order, or connect with us.


Information We Collect

When you interact with us, we may collect:

  • Personal details: Name, email, phone number, billing and shipping addresses
  • Payment information: Handled securely through our trusted payment providers; full card details are never stored by us.
  • Website data: Browsing behaviour, device information, and analytics to enhance your online experience.
  • Communications: Information you provide when contacting us via email, forms, or social media.

 

How We Use Your Information

Your information allows us to:

  • Craft and deliver your jewellery, including bespoke or customised pieces.
  • Keep you informed about your orders, appointments, and enquiries.
  • Personalise your experience online and share updates if you choose to opt in.
  • Continuously improve our collections, website, and services.
  • Meet our legal obligations.

 

Sharing Your Information

We never sell your personal information. We may share details only with:

  • Trusted partners who help us deliver your order (shipping providers, payment processors).
  • Authorities, if required by law.

 

Data Security

Your privacy is important to us. We store your information securely and protect it from unauthorised access, misuse, or disclosure. Payment details are processed via secure, compliant third-party providers.


Cookies & Analytics

Our website uses cookies to enhance your experience, personalise content, and analyse traffic. You can manage cookie settings in your browser at any time.


Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request corrections or deletions of your personal data.
  • Opt out of marketing communications whenever you like.

Simply contact us at contact@atmospherejewellery.com.au to exercise any of these rights.

 

International Customers

If you are visiting from outside Australia, your information may be transferred to, and stored in, Australia for processing and order fulfilment.


Updates to this Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website.

 

Contact Us

If you have any questions or concerns about your privacy, please reach out:

Atmosphere

contact@atmospherejewellery.com.au