Yes of course, all of our pieces can be customised with alternative gemstones. Please book an appointment to discuss your bespoke or customised design.

Each piece is hand-crafted in Australia, and production typically takes 4-6 weeks. Bespoke or customised orders may require additional time. Please note we will start production in February 2026.

All gemstones are carefully sourced for quality and authenticity, with many, including our sapphires, coming from Australia.

All our gemstones over 1 carat come with certificates.

Yes, international shipping is available worldwide. Please see our ‘Shipping & Production’ page.

Each piece is presented and beautifully gift-wrapped in our signature Atmosphere box. If your purchase is a gift and you would like to add a personalised note please contact us and we will arrange this for you.

Yes, gift cards are available and make a beautiful way to share the gift of jewellery. Contact us to purchase or for more details.

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request but are not able to guarantee it.

Yes, all shipments are fully tracked and insured for peace of mind. A signature is required upon delivery to ensure your piece arrives safely.

Whilst our pieces are crafted to endure, they are delicate by nature and require thoughtful care. For detailed guidance, please refer to our Jewellery Care page.